How Our Legal Terms Apply to Your Account
Our terms of service apply from the moment you open an account and continue through every transaction you make — whether you deposit via DANA, OVO, GoPay, or QRIS. Access to specific features depends on local law, and we update our terms whenever regulatory conditions shift.
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We publish version dates on every policy document so you can track what changed and when. If a clause conflicts with applicable Indonesian consumer-protection law, the consumer-protection rule takes precedence. We aim to notify you of material changes at least seven days before they take effect,
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via the email address linked to your account. Disputes arising from account activity are handled first through our internal resolution process before any escalation path is considered.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.